HAWKS AUTO NATIONWIDE (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our products, or contact us.
Our products include car batteries, car air conditioning parts, car coolant, and other automotive parts and accessories.
1. Business Information
Business Name: HAWKS AUTO NATIONWIDE
Phone: 818-245-7604
Address: 790 N Milwaukee St, Ste 300, Milwaukee, WI 53202
Email: info@deluxesourcellc.com
2. Information We Collect
We may collect the following categories of information when you use our website.
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase details
- Customer service communications
Payment Information
Payments may be processed through third-party payment providers. We may receive payment confirmations, transaction references, and limited payment-related information necessary to manage your order.
Your full payment card details are generally handled by the applicable payment processor and are not stored on our servers unless expressly stated.
Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited and website interactions
- Referral sources and approximate location information
- Cookies and similar tracking technologies
3. How We Use Your Information
We may use your information to:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Process payments, returns, and refunds.
- Communicate order confirmations and delivery updates.
- Respond to questions and customer service requests.
- Improve our website, products, and shopping experience.
- Detect, investigate, and prevent fraud or unauthorized activity.
- Maintain business records and comply with legal obligations.
- Send promotional communications where permitted by law and applicable preferences.
You may opt out of marketing emails at any time using the unsubscribe link or by contacting us.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to support essential website functions, remember preferences, analyze website performance, and improve advertising effectiveness.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Where legally required, we will request consent before using non-essential cookies or tracking technologies.
5. How We Share Information
We do not sell your personal information for money. We may disclose information to the following categories of recipients when necessary for legitimate business purposes:
- Payment processors: To process transactions and payments.
- Shipping and delivery providers: To fulfill and deliver orders.
- Website and hosting providers: To maintain and operate our website.
- Analytics and advertising providers: To understand website activity and measure advertising performance, subject to applicable law and your privacy choices.
- Customer service providers: To respond to inquiries and support customers.
- Legal and regulatory authorities: When disclosure is required by law or necessary to protect legal rights and safety.
Some privacy laws may define certain advertising-related disclosures as a “sale” or “sharing” of personal information even when no money is exchanged. Where applicable, we will honor the privacy rights and opt-out requests provided by those laws.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, managing returns and warranties, maintaining business records, resolving disputes, preventing fraud, and complying with legal requirements.
Retention periods depend on the type of information and the reason it was collected.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Obtain a copy of certain personal information in a portable format.
- Opt out of certain targeted advertising, sale, or sharing of personal information.
- Withdraw consent where processing is based on consent.
- Appeal certain privacy decisions where applicable.
- Not be discriminated against for exercising your privacy rights.
To submit a privacy request, contact us using the details provided in the Contact Us section. We may need to verify your identity before processing your request.
We will respond within the timeframes required by applicable law.
9. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 without legally required authorization.
If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or use external services, including payment gateways and shipping providers.
We do not control the privacy practices of these third parties. We encourage you to review their privacy policies before providing information through their services.
11. Email and Marketing Communications
We may send transactional emails regarding orders, payments, shipping, returns, or customer